Frequently Asked Questions (FAQ)
Welcome to HAIR-D Premium Hair Distribution
We're here to help. Below you'll find answers to the most
common questions about our human hair products, wigs, braiding hair, hair care
products, salon supplies, barber products, shipping, orders, and returns.
What types of human hair do you sell?
We offer a wide selection of premium human hair products, including • Raw Human Hair • Raw Cambodian Hair • Raw Vietnamese Hair • Raw Burmese Hair • Raw Indian Hair • Raw Brazilian Hair • Raw Peruvian Hair • Virgin Human Hair • Hair Bundles • Hair Extensions
What is the difference between Raw Hair and Virgin Hair?
Raw hair is completely unprocessed and collected directly from donors. Virgin hair has not been chemically processed but may undergo steam processing to create specific textures such as body wave or deep wave.
Can I color, bleach, or style the hair?
Yes. Most of our human hair products can be professionally coloured, bleached, curled, or straightened. We recommend consulting a licensed stylist for best results.
How long does human hair last?
With proper maintenance, premium human hair can last from several months to multiple years depending on quality, usage, and care.
How many bundles do I need?
General recommendations: • 12"–16" = 2 Bundles • 18"–22" = 3 Bundles • 24"–30" = 4 Bundles • 32" and above = 4–5 Bundles
What types of wigs do you offer?
We carry various wig collections, including: • HD Lace Wigs • Transparent Lace Wigs • Lace Front Wigs • Glueless Wigs • Full Lace Wigs • Ready-to-Wear Wigs • Medical Wigs • Custom-Made Wigs
What is an HD Lace Wig?
HD lace wigs feature ultra-thin lace that blends naturally with different skin tones, creating a nearly invisible hairline.
Are glueless wigs beginner-friendly?
Yes. Glueless wigs are designed for easy installation without the need for glue or adhesive.
Can I customize my wig?
Many human hair wigs can be customised, including colouring, styling, cutting, and personalising the hairline.
What braiding hair options are available?
We offer: • Pre-Stretched Braiding Hair • Kanekalon Braiding Hair • Jumbo Braiding Hair • Crochet Hair • Passion Twist Hair • Faux Loc Hair • Spring Twist Hair • Marley Hair • Cuban Twist Hair
Which oil is best for hair growth?
Popular choices include the following: • Rosemary Oil • Castor Oil • Coconut Oil • Argan Oil Results may vary depending on individual hair needs and routines.
Can I use your hair care products on wigs and extensions?
Many products are suitable for human hair wigs and extensions. Always follow the product instructions and recommendations.
What styling products do you offer?
We offer: • Edge Control Gel • Braiding Gel • Hair Wax Stick • Curl Defining Gel • Styling Mousse • Heat Protectant Spray • Hair Shine Spray • Wig Conditioning Spray
Do I need a heat protectant?
Yes. Heat protectant sprays help reduce damage caused by flat irons, curling irons, and blow dryers.
Do you sell salon supplies and equipment?
Yes. We provide salon tools, accessories, furniture, and professional equipment.
What salon products do you offer?
Our salon collection includes: • Hair Dryers • Hooded Dryers • Hair Steamers • Flat Irons • Curling Irons • Salon Chairs • Shampoo Stations • Styling Stations
Do you offer products for salon owners?
Absolutely. We supply products for beauty professionals, salon owners, and hair businesses.
Do you carry barber products?
Yes. Our barber category includes the following: • Hair Clippers • Trimmers • Shavers • Clipper Guards • Barber Combs • Beard Care Products
Do you sell beard care products?
Yes. We offer: • Beard Oil • Beard Balm • Beard Wash • Beard Brushes
Are your barber products suitable for professionals?
Yes. We offer products suitable for both professional barbers and personal grooming.
Do you offer nationwide delivery?
Yes. We ship throughout the United States.
How long does shipping take?
Delivery times vary based on location, product availability, and shipping method selected during checkout.
Will I receive tracking information?
Yes. Tracking details will be sent once your order has shipped.
Can I return hair products?
Eligible unused products may be returned according to our Return & Refund Policy.
Can opened hair products be returned?
For hygiene and safety reasons, opened, worn, altered, or used hair products are generally not eligible for return.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with photos of the product and packaging.
Do you offer wholesale pricing?
Yes. We welcome enquiries from salons, barbershops, beauty supply stores, stylists, and hair entrepreneurs.
Can I purchase products in bulk?
Yes. Bulk and wholesale orders are available for many products. Please contact us for wholesale information and pricing.
